Resident Rights &  Policies

ABUSE, NEGLECT, AND FINANCIAL EXPLOITATION POLICY

Facility Name: TENACITY AFH LLC

Address: 16522 135th Ave Court East, Puyallup, WA 98374

 

Our Commitment

TENACITY AFH LLC is dedicated to ensuring that all residents of this facility are free from physical, emotional, and sexual abuse, neglectful treatment, and misappropriation of funds or resources. We protect all residents who, by law, are considered vulnerable adults. We will take prompt and necessary actions to protect residents following any allegations of abuse, neglect, or financial exploitation.

 

Legal Definitions (Per RCW 74.34.020)

• Abuse: The willful action or inaction that inflicts injury, unreasonable confinement, intimidation, or punishment on a vulnerable adult. This includes:

  • Sexual Abuse: Non-consensual sexual contact, including inappropriate touching, photographing, or messaging. Any sexual contact between a staff person and a resident is considered abuse, regardless of "consent."

  • Physical Abuse: The willful action of inflicting bodily injury or mistreatment (e.g., striking, shoving, or the unauthorized use of chemical/physical restraints).

  • Mental Abuse: Willful action or inaction of mental or verbal abuse, including coercion, harassment, inappropriate isolation, or verbal assault (yelling/swearing).

  • Exploitation: Forcing or exerting undue influence over a vulnerable adult to act inconsistently with past behavior or to perform services for the benefit of another.

• Neglect: A pattern of conduct or inaction by those with a duty of care that fails to provide necessary goods and services, or an act/omission that demonstrates a serious disregard for the resident's health and safety.

• Financial Exploitation: The illegal or improper use of a vulnerable adult’s property, income, resources, or trust funds for another's profit or advantage.

 

Reporting Requirements

All staff at TENACITY AFH LLC are Mandatory Reporters. You are legally required to report any abandonment, abuse, financial exploitation, or neglect.

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1. DSHS Complaint Resolution Unit (CRU)

• Hotline: 1-800-562-6078 (Available 24/7)

• Report: All alleged incidents of abuse, neglect, exploitation, or injuries of unknown source, including medication errors that appear to be negligent treatment.

2. Local Law Enforcement (Puyallup)

• Emergency: Dial 9-1-1 immediately for life-threatening situations.

• Non-Emergency: Call Puyallup Police Department at (253) 841-5415.

• Report: Any suspected sexual assault, physical assault, crimes other than assault, or incidents of physical assault between residents that cause more than minor injury.

3. Coroner / Pierce County Medical Examiner

• Phone: (253) 798-6494

• Report: Sudden/unexpected deaths (not under Hospice care), deaths caused by unnatural or unlawful means (falls, choking, pressure ulcers), or deaths involving suspicious circumstances or violence.

4. State Department of Health (DOH)

• Phone: (360) 236-4700 | Email: hsqa.csc@doh.wa.gov

• Report: Any staff member who is a licensed professional (RN, LPN, CNA) accused of abandonment, abuse, neglect, or financial exploitation.

 

Facility Protection Protocols

• Interference: TENACITY AFH LLC will not interfere with any reporting requirements.

• Non-Retaliation: The facility will not retaliate against any staff member who lawfully reports a reasonable suspicion of a crime.

• Immediate Action: Any caregiver accused of abuse, neglect, or exploitation will be immediately relieved of duty and barred from the facility pending the outcome of the investigation.